Official Documents

Tkyo88 Privacy Policy — Protection of Your Personal Data

Tkyo88 values the privacy of every member. This document clearly explains how we collect, use, store and protect your personal data when you use our platform.

Updated: January 2026
Privacy Policy Summary

We never sell your personal data to anyone. Your data is used solely to provide, improve and protect tkyo88 services. You have full rights to access, correct and request deletion of your data.

1Introduction

Tkyo88 ("we", "our platform") takes personal data protection seriously. This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.

This policy applies to all users who access the tkyo88 platform through our website, mobile app, or any other digital channel we operate. By registering as a member or using any of our services, you agree to the terms of this Privacy Policy.

We may update this policy from time to time in response to operational needs and legislative changes. Any significant changes will be communicated to you via our platform. The "Updated" date at the top of this document reflects the latest version in effect.

2Personal Data We Collect

Tkyo88 only collects data that is strictly necessary to provide a safe, fair and high-quality service to our members. The following are the categories of data we collect:

Data You Provide Directly

  • Full name as shown on official identification documents
  • National identification number (MyKad) or passport
  • Date of birth for age verification
  • Email address and mobile number
  • Current residential address
  • Bank account or e-wallet details for transactions
  • Copies of identity verification documents (KYC) when required

Automatically Collected Data

  • IP address and general location information
  • Device type, operating system, and web browser used
  • Gaming activity records and transaction history
  • Time and duration of each login session
  • Cookie data and related tracking technologies
  • Communication logs with our customer support team
Data Category Example Primary Purpose
Identity Name, IC, date of birth KYC verification & account security
Contact Email, phone number Communication & 2FA verification
Financial Bank account details, transaction records Deposit & withdrawal processing
Technical IP, device type, activity logs Platform security & improvements
Games Game history and wins Legal compliance & responsible gaming

3How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. We do not use your data for any purpose other than those stated here:

  • Service Provision: Setting up and managing your account, processing deposits and withdrawals, and enabling access to all games on the platform.
  • Identity Verification (KYC): Ensuring you meet the minimum age requirement and verifying your identity to prevent fraud.
  • Platform Security: Detecting and preventing fraudulent activity, money laundering and unauthorised access to your account.
  • Legal Compliance: Fulfilling reporting obligations to relevant authorities under Malaysian law.
  • Communication: Sending important notifications about your account, transactions, promotions and platform updates.
  • Service Improvement: Analysing aggregated usage patterns to improve user experience and platform performance.
  • Responsible Gaming: Monitoring gameplay patterns to identify members who may need support or limit management.
Our Commitment

Tkyo88 does not use your personal data for any third-party marketing purposes without your explicit consent. You may withdraw your marketing consent at any time through your account settings.

4Data Storage & Security

Your personal data security is tkyo88's top priority. We implement comprehensive layers of technical and organisational protection to keep your data safe at all times.

Technical Security Measures

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
  • Encryption of sensitive data stored in databases using the AES-256 standard
  • Two-factor authentication (2FA) for account access
  • Round-the-clock security monitoring by our cybersecurity team
  • Regular penetration testing by accredited third parties
  • Strict access controls — only authorised staff may access member personal data

Data Retention Period

We retain your personal data for as long as necessary to fulfil the purpose of collection or to comply with legal obligations, whichever is longer. In general:

  • Active account data: For as long as your account remains active
  • Financial transaction data: Minimum 7 years in accordance with Malaysian legal requirements
  • KYC and identity verification data: Minimum 5 years after account closure
  • Support communication logs: 2 years
  • Gaming data: 3 years for audit and compliance purposes
In the Event of a Security Incident

If we detect any data breach affecting your personal information, we will notify you and the relevant authorities within the timeframe required by applicable law.

5Data Sharing With Third Parties

Tkyo88 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we may need to share your data:

Trusted Service Providers

We work with selected third-party service providers to support platform operations, including payment processors, identity verification providers, and cloud service providers. All such partners are bound by strict data protection agreements and are only permitted to use your data for purposes we direct.

Legal Obligations

We may disclose your data to government authorities or law enforcement agencies when required to do so by Malaysian law, a valid court order, or to protect our rights and safety and those of other users.

Business Transfer

If tkyo88 is involved in a merger, acquisition or asset sale, your personal data may be transferred as part of those assets. You will be notified in advance via a clear notice on our platform.

Data Sharing Commitments

We never share your personal financial information — such as full bank account numbers or card details — with any third party other than licensed and authorised payment processors.

6Cookies & Tracking Technologies

Tkyo88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security and understand how our platform is used. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled.
  • Performance Cookies: Helping us understand which pages are visited most frequently and page load times for technical improvements.
  • Functional Cookies: Saving your preferences such as language, display theme and account settings so you don't have to reset them every time you log in.
  • Security Cookies: Used to detect suspicious login attempts and protect your account from unauthorised access.

You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality and security of our platform. We recommend keeping at least essential and security cookies active.

7Your Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 and the privacy principles we uphold, you have the following rights regarding your personal data:

Right of Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or out of date, you have the right to request prompt correction.

Right to Erasure

You may request deletion of your data, subject to minimum legal retention obligations.

Right to Object

You may object to the processing of your data for specific purposes, including marketing communications.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

In certain circumstances, you may request that we restrict how we process your data.

To exercise any of the above rights, contact our privacy team by email at [email protected] or via Live Chat on our platform. We will respond to your request within 30 business days.

8Children's Data

The tkyo88 platform is strictly for adults aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

If we discover that a child's personal data has been collected without proper age verification, we will take immediate action to delete that data and close the account in question. If you believe a child has registered an account on our platform, please contact us immediately.

Child Protection

Tkyo88 employs a strict age verification system during registration and KYC checks to ensure our platform cannot be accessed by anyone under the age of 18.

9International Data Transfer

In the course of our operations, your personal data may be transferred to and stored on servers located outside Malaysia. Any such transfer is only made to countries or entities that provide a level of data protection equivalent to or higher than Malaysian standards.

We ensure all international data transfers are protected through appropriate mechanisms, including contractually binding data processing agreements and compliance with recognised international security standards.

By using the tkyo88 platform, you agree to this data transfer subject to the protections set out in this Privacy Policy.

10Amendments to the Privacy Policy

Tkyo88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements or new service features. When we make significant changes, we will:

  • Updating the "Last Updated" date at the top of this document
  • Displaying a clear notice on the platform's home page for a minimum period of 14 days
  • Sending notifications via email or in-account alerts for changes that materially affect your privacy rights

Continued use of the tkyo88 platform after any amendments take effect constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we handle your personal data.

11Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Privacy Email: [email protected]
  • Live Chat: Available 24/7 directly on the tkyo88 platform
  • FAQ: Browse FAQ page for frequently asked questions related to privacy

Our privacy team will respond to every enquiry within 2 business days. For formal complaints requiring thorough investigation, we will provide a full response within 30 business days.

Your Privacy Is Protected at Every Level

We don't just write policies — we back them with concrete technology and processes.

Military-Grade Encryption

All your sensitive data is protected with AES-256 encryption at rest and SSL/TLS 256-bit encryption in transit — the same standard used by leading banking institutions.

Strict Access Controls

Only authorised personnel with a legitimate business need are permitted to access member personal data. All access is logged and periodically audited by our internal security team.

Malaysia PDPA Compliance

Our privacy policy is built on the foundation of the Personal Data Protection Act 2010. We conduct regular compliance reviews to ensure our standards consistently meet current legal requirements.

No Data Selling

Our position is clear and unwavering — your personal data has never been and will never be sold to advertisers, data brokers or any third party for commercial purposes.

Independent Security Audits

The tkyo88 platform undergoes regular penetration testing and security audits by accredited independent cybersecurity firms to identify and address any vulnerabilities.

Immediate Incident Notification

In the event of any security incident involving your data, we are committed to notifying you and the relevant authorities within the stipulated timeframe without delay.

Play With Peace of Mind — Your Data Is Safe With Us

By understanding how tkyo88 protects your privacy, you can enjoy a great gaming experience without worrying about the security of your personal information.

Entertainment platform for adults aged 18+ only. Please play responsibly.

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